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How ClaireAI bills for usage and overage

ClaireAI plans include a monthly allowance of handled inbound calls. After a plan's allowance is used, additional handled-call time is billed at $0.65 per minute. Current plan pricing and allowances are published on the pricing page.

By Caleo Tsiapalis, Co-Founder, ClaireAIUpdated 5 min

TL;DR

  • Current plan tiers, fees, and allowances are published on the pricing page.
  • Any inbound call ClaireAI handles counts toward the plan allowance, including brief, wrong-number, and sales calls.
  • Known spam or robocalls filtered before ClaireAI handles them do not count.
  • Usage charges, billing frequency, renewal, and cancellation terms are stated in the applicable Order Form or checkout flow.
On this page

What counts as a call

Any inbound call ClaireAI handles counts toward the monthly allowance, including brief calls, wrong numbers, and sales calls. Known spam or robocalls filtered before ClaireAI handles them do not count.

How overage is calculated

After a plan allowance is used, additional handled-call time is billed at $0.65 per minute. The applicable Order Form or checkout flow controls the firm's fees, usage charges, billing frequency, renewal, and cancellation terms.

Billing terms

  • The pricing page provides the current public plan prices and call allowances.
  • The applicable Order Form or checkout flow identifies the selected Services, fees, term, and product-specific terms.
  • Implementation scope and related work vary by firm and are discussed during the sales process.

Author

Caleo Tsiapalis

Co-Founder, ClaireAI

Caleo runs ClaireAI's customer success and writes the runbooks every onboarding follows.

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