How ClaireAI bills for usage and overage

What counts toward usage

Usage is measured by the second and aggregated across the month. A 20-second wrong number uses 20 seconds—not one entire call credit. Ringing, blocked spam, inactive hold time, human-only time after a completed warm transfer, and confirmed system-failure time corrected by ClaireAI never count. A brief wrong-number interaction uses only its eligible connected AI seconds; it is not rounded up to a full call credit. Sales calls count only for eligible connected AI time. Known spam or robocalls filtered before ClaireAI handles them do not count. Confirmed ClaireAI system-failure time credited by ClaireAI does not count.

How overage is calculated

$0.35 per connected AI minute after the included allowance. Plans continue into overage without an automatic tier change. Ringing, inactive hold time, known blocked spam, human-only conversation after a completed warm transfer, and confirmed ClaireAI system-failure time credited by ClaireAI are excluded. The applicable Order Form or checkout flow controls the firm's fees, billing frequency, renewal, and cancellation terms.

Current plan and trial terms

Solo is $129 per month for 400 connected AI minutes; Growth is $299 per month for 1,000 connected AI minutes; Firm is $599 per month for 2,000 connected AI minutes; Enterprise is from $1,199 per month for 4,000+ connected AI minutes. Start with a demo to arrange your trial with our team. The 30-day trial requires a card and converts to a monthly Solo subscription at $129 per month after 30 days unless canceled at any time before conversion. It includes 250 connected AI minutes, never bills trial overage, and pauses new AI-handled calls after the cap once active calls finish. After the cap, new AI-handled calls use a safe fallback route, voicemail, or customer-configured destination until the account activates a paid plan. ClaireAI charges no signed-retainer fee and no success fee based on retainer status. Annual billing is paid upfront at approximately 20% off. The effective monthly price is rounded to the nearest dollar, and the full annual total is shown before checkout. Unused connected AI minutes do not roll over during the first six months of this model.

Billing terms

• The pricing page provides the current public plan prices and connected AI minute allowances. Call volume estimates assume a 3-minute average connected conversation. Actual usage varies by firm, practice area, and call type. These estimates are not contractual call allowances.
• Usage alerts are sent at 70%, 90%, and 100% of the included allowance.
• A paid plan may continue into overage without automatically changing tiers; customer approval is required for a plan change.
• The applicable Order Form or checkout flow identifies the selected Services, fees, term, and product-specific terms.
• Implementation scope and related work vary by firm and are discussed during the sales process.