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How it works

From inbound call to your next step.

AI call handling that follows your firm's configured intake workflow. English and Spanish call handling are available.

ClaireAI in action — an AI legal intake workflow with configurable routing and connected-system steps.
Clio — native ClaireAI integration
MyCase — native ClaireAI integration
Lawmatics — native ClaireAI integration
PracticePanther — native ClaireAI integration
Salesforce — native ClaireAI integration
HubSpot — native ClaireAI integration
ClaireAI live call view showing an inbound personal injury intake workflow.
01

Answer

How Claire answers

ClaireAI handles inbound calls according to your firm’s configured intake workflow. It can collect information, follow routing or booking steps, and handle calls in English and Spanish.

ClaireAI lead qualification view showing real-time A-D grading, case strength signals, and routing decisions for a personal injury intake call.
02

Qualify

How Claire qualifies

Every lead graded A through D in real time — case strength, liability, treatment status, statute of limitations, custody status, UCCJEA flags. Strong matters route to the attorney on call; weak ones are referred out.

ClaireAI booking view showing a consultation placed on Google Calendar with SMS and email confirmation sent to the caller before hang-up.
03

Book

Consultation on the calendar before hang-up

Qualified leads land on Google Calendar, Outlook, or Calendly with SMS and email confirmation sent before the caller hangs up. No callback gap.

Works with these practice areas

ClaireAI personal injury intake — capturing mechanism of injury, treatment status, liability, and insurance details on a live call.

Personal Injury

Mechanism of injury, treatment status, liability, and insurance — all captured before the caller dials the next firm.

ClaireAI family law intake — softer pacing with UCCJEA flags and emergency-signal escalation for domestic violence and abduction risk.

Family Law

Softer pacing with emergency-signal escalation. Domestic violence, child abduction risk, and financial waste flagged within the hour.

ClaireAI criminal defense intake — capturing charges, custody status, court date, and bond information for in-custody and out-of-custody matters.

Criminal Defense

In-custody matters paged to the on-call attorney by SMS within seconds. Routine matters book a consult on the spot.

Core Security

01 //Security review

ClaireAI can provide current security and product documentation during a sales or implementation review.

02 //Firm-led compliance review

Each firm is responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.

03 //Workflow configuration

Recording, retention, routing, and data-flow requirements are reviewed as part of your firm’s implementation plan.

04 //Documentation before launch

Your firm can review the current product and security documentation before deciding on an implementation approach.

Frequently Asked Questions

Everything you need to know about how ClaireAI handles a law firm intake call.

ClaireAI is an AI receptionist for law firms that handles inbound calls and follows a firm's configured intake workflow. English and Spanish call handling are available. Intake questions, routing, booking, escalation, follow-up, and connected-system workflows are configured with each firm during implementation.

See Claire handlea live call.

Book a twenty-minute demo. We'll run a personal injury, criminal defense, or family law intake against your existing script — live, with a real call.

Book a demo