01
Answer
The firm sets the conversation.
ClaireAI handles inbound calls according to your firm’s configured intake workflow. Call handling is available in 10+ languages, including English and Spanish.
How it works
How ClaireAI works for law firms.
ClaireAI handles inbound calls for law firms in English and Spanish. It follows the intake, routing, booking, escalation, and follow-up workflow your firm configures. Legal advice and matter decisions remain with your firm.
Explore integrations
Your firm selects the systems involved.
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation.
Implementation
The workflow
One configured first contact. Your firm keeps the decisions.
02
Route
Your firm defines the next path.
ClaireAI follows the routing, booking, escalation, and follow-up steps your firm approves. Your team decides who reviews a call and what happens next.
03
Configure
Selected systems are reviewed together.
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation.
Practice-area workflows
Configured around the calls your firm receives.
Personal Injury
A firm-configured first-contact conversation for personal-injury calls, with questions and next steps your team approves.
Explore workflow
Family Law
A firm-configured first-contact workflow for family-law calls, with firm-approved questions, routing, and next steps.
Explore workflow
Criminal Defense
A firm-configured intake and escalation path for criminal-defense calls, reviewed with your team during implementation.
Explore workflow
Security & compliance
Review before launch.
01 //
Security review
ClaireAI can provide current security and product documentation during a sales or implementation review.
02 //
Firm-led compliance review
Each firm evaluates its own professional, privacy, security, recording-consent, and compliance requirements.
03 //
Workflow configuration
Recording, retention, routing, and data-flow requirements are reviewed as part of your firm’s implementation plan.
04 //
Documentation before launch
Your firm can review current product and security documentation before deciding on an implementation approach.
Frequently asked questions
The details firms usually review when they are considering a configured intake workflow.
Choose the calls you want covered, the opening greeting, the information to collect, and the person responsible for each handoff. Those decisions guide the configuration reviewed with your team.
Your team sets the permitted paths, including a transfer, a booking, or a request for follow-up. ClaireAI follows those instructions. An attorney retains responsibility for legal advice, conflicts review, and accepting a matter.
Implementation includes a review of the selected connection and the information your firm permits it to receive. Confirm the destination, access requirements, and available data flow before relying on that handoff.
Timing depends on your requirements and the systems involved. Agree on the implementation schedule and review responsibilities with ClaireAI; this workflow overview does not promise a fixed activation window.
Review current plans and billing or security documentation alongside your implementation requirements.
See how a configured
call works.
In a demo, we’ll walk through how ClaireAI can follow the intake questions, routing, and next steps your firm approves.
Book a demo