SOLUTIONS·Criminal Defense
Criminal defense intake for law firms.
ClaireAI is an AI receptionist for criminal defense law firms. It follows the first-contact questions and human-handoff rules each firm approves during implementation. Call handling is available in 10+ languages, including English and Spanish. ClaireAI does not give legal advice, perform a conflicts review, or decide whether a firm accepts a matter.
ClaireAI for criminal defense
Firm-led
your team keeps legal, conflicts, and matter-acceptance decisions.
ClaireAI boundary
Varies
implementation timing is confirmed with your firm.
ClaireAI implementation
$129
starting monthly plan with 400 connected AI minutes.
ClaireAI pricing
Use cases
One defined first contact. Your team keeps the decisions. The firm chooses the questions, handoff owner, and next path; ClaireAI follows that setup.
Start with the questions your firm has selected.
A criminal-defense intake flow starts with a first conversation your team has chosen—not a canned assessment. During implementation, the firm sets the greeting and the information it wants handled before a caller is sent to a person or another defined step.
Criminal-defense first contact
Use a first conversation your firm can stand behind.
Opening
A greeting your firm has approved
Questions
The first-contact fields your team selects
Path
A human handoff or next step your firm defines
This is a workflow boundary, not a legal assessment.
Put a human owner at the decision point.
Your firm identifies the person or internal path that owns a criminal-defense inquiry once it needs review. ClaireAI can follow a firm-approved transfer, booking, callback, or message path; it does not determine a legal issue or decide whether to accept the matter.
Human decision point
Make the handoff owner explicit.
ClaireAI
Follows the approved first contact
Your team
Owns legal and matter decisions
Next step
Transfer, booking, callback, or review
The firm chooses both the owner and the path.
Review the call path before launch.
The implementation review documents the questions, handoff boundary, selected-system needs, and data flow the firm wants. It leaves professional, privacy, and compliance responsibilities where they belong: with the firm.
Implementation review
Put the guardrails in writing before launch.
Conversation
Greeting and selected first questions
Handoff
Human owner and escalation boundary
Systems
Selected-system and data-flow review
Professional, privacy, and compliance obligations remain with the firm.
Security & privacy
Built for legal data.
Security documentation
ClaireAI can provide current security and product documentation during a sales or implementation review.
Firm-led compliance review
Each firm is responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
Workflow review
Recording, retention, routing, and data-flow requirements are reviewed with your firm before launch.
Implementation documentation
Your firm can review the current product and security documentation during its sales and implementation process.
FAQ
Criminal-defense intake, answered.
What is a criminal defense intake service?
A criminal defense intake service is the firm-defined first conversation for an inbound inquiry. ClaireAI can handle that first contact under the questions and handoff rules your team approves during implementation; it is not a legal-advice or matter-acceptance system.
Who decides what ClaireAI should ask?
Your firm does. During implementation, the team selects the greeting, first-contact questions, and the next step it wants for each type of inbound criminal-defense inquiry. ClaireAI follows those choices; it does not replace the firm’s professional judgment.
What happens when a caller needs a person?
The firm chooses the human owner and the approved next step. Depending on the workflow, ClaireAI may follow a transfer, booking, callback, internal-review, or structured-message path. The selected path is configured with the firm before launch.
Does ClaireAI make a conflict or representation decision?
No. ClaireAI does not give legal advice, perform a conflicts review, or decide whether a firm accepts a matter. Those decisions remain with the people the firm has assigned to make them.
Does ClaireAI offer a criminal defense answering service in Spanish?
Call handling is available in 10+ languages, including English and Spanish. The firm selects the greeting, first-contact questions, and handoff rules for its configured workflow.
Can a criminal defense intake workflow connect to my firm's systems?
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation.
What does criminal defense intake cost with ClaireAI?
Solo is $129 per month for 400 connected AI minutes, Growth is $299 per month for 1,000 connected AI minutes, Firm is $599 per month for 2,000 connected AI minutes, and Enterprise starts at $1,199 per month for 4,000+ connected AI minutes. Unlimited supported practice areas are included on every plan. Add PI, family law, criminal defense, immigration, estate planning, employment, and other supported playbooks without changing plans. Standard ClaireAI practice-area playbooks are included; bespoke workflow engineering and custom integration development may be separately scoped. $0.35 per connected AI minute after the included allowance. Plans continue into overage without an automatic tier change. ClaireAI’s experts handle standard onboarding at no extra cost. Implementation scope and timing vary by firm and are confirmed before launch.
Start with a firm-owned call path.
In a 40-minute walk-through, see how your firm can set criminal-defense first contact, the human owner, and a next step before launch.
Book a demo