SOLUTIONS·Virtual Receptionist
The virtual receptionist for law firms you never have to staff.
ClaireAI handles inbound calls in 10+ languages, including English and Spanish, and follows your firm's configured intake, routing, booking, and escalation workflow.
ClaireAI as your front desk
10+
supported languages.
ClaireAI product
10 days
typical onboarding.
ClaireAI implementation
$0.65
per minute after a plan’s call allowance.
ClaireAI pricing
Why ClaireAI
A law-firm virtual receptionist configured for your workflow. Call handling, routing, booking, and next steps configured with your firm.
Configured call greeting and routing.
ClaireAI follows the greeting, intake, routing, and escalation workflow your firm approves during implementation. Your team decides what information to collect, which calls should be transferred, scheduled, escalated, or recorded as a message, and what should happen next. ClaireAI follows those approved rules on the inbound calls it handles.
Configured consultation booking.
Booking, confirmation, and connected-calendar workflow details are configured with your firm during implementation. You can define what details should be collected before a consultation is offered and when a caller should follow a different route. Calendar access, confirmation, and follow-up details are confirmed with your firm before launch.
Configured handoffs and messages.
Your firm defines the transfer, escalation, message, and follow-up paths used when a caller needs a next step. That gives your team a clear response for routine inquiries, callers who need a person, and matters that require a firm-defined escalation. The handoff is reviewed during implementation so it matches the way your intake team works.
Security & privacy
Built for legal data.
Security documentation
ClaireAI can provide current security and product documentation during a sales or implementation review.
Firm-led compliance review
Each firm is responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
Workflow review
Recording, retention, routing, and data-flow requirements are reviewed with your firm before launch.
Implementation documentation
Your firm can review the current product and security documentation during its sales and implementation process.
Related solutions
Legal Answering Service
24/7 first-ring answering, after-hours and overflow coverage, full intake and conflict screening — the AI answering service for law firms.
Legal Intake Service
Full new-client intake: qualifying script, conflict screening, lead grading, retainer dispatch, and CRM write-back on every call.
Bilingual Answering Service
End-to-end intake in Spanish and English — Claire detects the caller’s language on the first phrase, so no Spanish-speaking client is lost at hello.
FAQ
Virtual reception, answered.
What is a virtual receptionist for a law firm?
A virtual receptionist handles a firm's inbound calls away from the front desk and helps direct callers to the right next step. ClaireAI is an AI virtual receptionist for law firms that follows the intake, routing, booking, escalation, follow-up, and connected-system workflow configured with each firm during implementation.
Can a virtual receptionist route calls and book consultations?
ClaireAI can follow the routing and booking workflow your firm approves. During implementation, your team defines the calendar, confirmation, transfer, escalation, and next-step rules that should apply to each kind of caller. The goal is a clear handoff to your team, not a generic call-center script.
What information can a virtual receptionist collect on a call?
ClaireAI follows the questions your firm approves and captures the information your team needs for the next step. That can include caller contact details, the reason for the call, and other firm-defined intake information. Your firm controls the workflow and remains responsible for professional decisions.
Can ClaireAI handle calls in Spanish?
English and Spanish call handling are available. The greeting, intake questions, routing, and next steps are configured with your firm during implementation.
Can it connect to my firm's systems?
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation. That confirmation covers the selected system, connection method, mapping, and workflow your firm needs.
What does a virtual receptionist cost?
Starter is $450 for 150 handled inbound calls, Professional is $850 for 500 handled inbound calls, and Enterprise is $1,800 for 800 handled inbound calls. After a plan's allowance is used, additional handled-call time is billed at $0.65 per minute. See the pricing page for the current plan details and included call allowances.
How long does onboarding take?
Typical onboarding is 10 business days. Implementation scope and timing vary by firm and are discussed during the sales call. The configured workflow, connected systems, coverage, and review requirements are discussed during the sales and implementation process.
Your front desk, configured for your firm.
Book a 30-minute walk-through. We'll show Claire greeting, routing, and booking a live caller calibrated to your firm's intake script and calendar.