ClaireAI/Product Overview
The AI Receptionist
for Law Firms
ClaireAI is an AI receptionist for U.S. law firms. It handles inbound calls in 10+ languages, including English and Spanish. During implementation, your firm configures intake questions, routing, booking, escalation, and follow-up. ClaireAI does not provide legal advice, conduct conflicts review, or decide whether your firm accepts a matter.
Request a Demo
What is ClaireAI?
A configured front door for your firm. ClaireAI helps handle inbound calls according to the workflow your firm approves.
Stage 1 · Answer
What happens when an intake call comes in?
ClaireAI handles the inbound conversation using your firm's configured intake questions and routing rules.
Voice-based intake
ClaireAI is designed to have a natural spoken conversation and follow the workflow your firm configures.
Practice-area workflows
Your intake questions, routing rules, and escalation paths are configured with your firm during implementation.
English and Spanish
English and Spanish call handling are available. The exact call experience is configured with your firm.
ClaireAI handles inbound calls using your firm's configured intake flow. The questions, routing rules, practice-area handling, and escalation steps are reviewed with your firm during implementation. English and Spanish call handling are available.
Stage 2 · Route, book, follow up
How can your workflow route and book a caller?
Booking, routing, and follow-up steps are configured with your firm and connected systems during implementation.
Configured booking
Consultation booking can follow the calendar and routing workflow your firm approves.
Firm-defined review
Your firm defines the intake questions, routing criteria, and human-review steps that are appropriate for its practice.
Call summaries
Call summaries and follow-up information can be sent to the connected systems confirmed during implementation.
ClaireAI can follow your configured booking, routing, and follow-up workflow. The systems involved and the data that should be shared are confirmed during implementation.
Stage 3 · Continue the workflow
What happens after the first conversation?
Your firm’s approved next steps and connected-system workflow are configured during implementation.
Configured next steps
If your firm uses a retainer or follow-up workflow, its availability and approval steps are confirmed during implementation.
Connected-system workflow
Integration availability, mappings, and data flow are confirmed for your firm during implementation.
Configured follow-up
Your firm can define the follow-up and escalation steps that suit its process.
ClaireAI can support configured next steps, including consultation booking, routing, and connected-system workflows. Integration availability, mapping, and any retainer workflow are confirmed during implementation.
Review your call path
Test the first response and the handoff.
Before changing phone coverage, record what a caller reaches today: the greeting, available next steps and the destination of any message or transfer.
Use the same test scenarios when evaluating a new configuration. Your team should be able to trace a test call through the approved questions, routing and resulting intake record.
Use the after-hours audit worksheet01 //
Your firm sets the rules
The greeting, intake questions, routing, booking, escalation, and follow-up workflow are configured with your firm during implementation.
02 //
Your firm keeps the judgment
ClaireAI does not provide legal advice, conduct conflicts review, or decide whether your firm should accept a matter.
03 //
Selected systems are confirmed
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation.
FAQ
ClaireAI questions, answered.
What is ClaireAI?
ClaireAI is an AI receptionist for law firms that handles inbound calls and follows a firm's configured intake workflow. Call handling is available in 10+ languages, including English and Spanish. Intake questions, routing, booking, escalation, follow-up, and connected-system workflows are configured with each firm during implementation.
How much does ClaireAI cost?
Solo is $129 per month for 400 connected AI minutes, Growth is $299 per month for 1,000 connected AI minutes, Firm is $599 per month for 2,000 connected AI minutes, and Enterprise starts at $1,199 per month for 4,000+ connected AI minutes. Unlimited supported practice areas are included on every plan. Add PI, family law, criminal defense, immigration, estate planning, employment, and other supported playbooks without changing plans. Standard ClaireAI practice-area playbooks are included; bespoke workflow engineering and custom integration development may be separately scoped. $0.35 per connected AI minute after the included allowance. Plans continue into overage without an automatic tier change.
What counts toward a plan allowance?
Usage is measured by the second and aggregated across the month. A 20-second wrong number uses 20 seconds—not one entire call credit. Ringing, blocked spam, inactive hold time, human-only time after a completed warm transfer, and confirmed system-failure time corrected by ClaireAI never count.
Is there a trial?
Start with a demo to arrange your trial with our team. The 30-day trial requires a card and converts to a monthly Solo subscription at $129 per month after 30 days unless canceled at any time before conversion. It includes 250 connected AI minutes, never bills trial overage, and pauses new AI-handled calls after the cap once active calls finish. After the cap, new AI-handled calls use a safe fallback route, voicemail, or customer-configured destination until the account activates a paid plan.
How long does onboarding take?
ClaireAI’s experts handle standard onboarding at no extra cost. Implementation scope and timing vary by firm and are confirmed before launch.
Can ClaireAI integrate with my firm’s systems?
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation.
How are security and compliance questions handled?
ClaireAI can provide current security and product documentation during a sales or implementation review. Each firm remains responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
Does ClaireAI provide legal advice?
No. ClaireAI is configured to collect information and follow your firm’s workflow; it does not provide legal advice. Firms remain responsible for supervising their workflows and meeting their professional obligations.
See the workflow in a demo.
We'll walk through how a firm-configured intake conversation, routing, and implementation review can work for your team.
Book a demo