SOLUTIONS·Legal Intake
Legal intake that carries the call forward.
ClaireAI handles inbound calls and follows the intake questions, routing, booking, escalation, and next-step workflow you configure with us. Use it around the clock, after hours, or when your team is already on another call.
ClaireAI for new-client intake
24/7
coverage available for your configured legal-intake workflow.
ClaireAI product
10+
languages available for call handling, including English and Spanish.
ClaireAI product
$450
per month starting plan price for 150 handled inbound calls.
ClaireAI pricing
Why ClaireAI
Intake that leaves your team with a useful next step. Your firm decides what ClaireAI should ask, what should happen next, and when a call needs a human handoff.
Your intake questions, configured for your firm.
Start with the information your team actually needs. ClaireAI can follow the intake questions your firm approves, capture the details that matter to you, and place the call into the next-step workflow you have configured.
A clear next step for every kind of caller.
Your firm decides what should happen after the questions are answered. ClaireAI can follow the routing, booking, escalation, and follow-up steps you configure, so your team has an organized starting point instead of a disconnected message.
Built around the systems and review steps you use.
A useful legal-intake workflow must fit the way your firm already works. During implementation, we confirm the connected systems, data flow, review requirements, and handoffs needed for the workflow you want to run.
Security & privacy
Built for legal data.
Security documentation
ClaireAI can provide current security and product documentation during a sales or implementation review.
Firm-led compliance review
Each firm is responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
Workflow review
Recording, retention, routing, and data-flow requirements are reviewed with your firm before launch.
Implementation documentation
Your firm can review the current product and security documentation during its sales and implementation process.
Related solutions
Legal Answering Service
Configured inbound-call handling for after-hours coverage, overflow, and the next step your firm chooses.
Virtual Receptionist for Law Firms
Configured call handling, routing, booking, and escalation for your firm's inbound workflow.
Bilingual Answering Service
Call handling in 10+ languages, including English and Spanish, configured for your firm.
FAQ
Legal intake, answered.
What is a legal intake service, and how does ClaireAI's work?
A legal intake service handles a law firm's inbound new-client calls when the team cannot get to them. ClaireAI is an AI receptionist for law firms. It follows the intake questions, routing, booking, escalation, follow-up, and connected-system workflow your firm configures during implementation.
Is ClaireAI a replacement for an outsourced legal intake call center?
ClaireAI can be used for the inbound-call work your firm chooses to configure, including after-hours, overflow, or broader coverage. The right fit depends on your questions, review steps, call volume, and handoff requirements. Those details are discussed during the sales and implementation process.
Do ClaireAI's legal intake services work for solo attorneys and small firms?
ClaireAI can be configured for a solo practice, a growing firm, or a multi-office team. The important work is defining the coverage, intake questions, routing, escalation, and connected-system workflow that fit your firm. Those details are reviewed during implementation.
What can ClaireAI collect during a legal-intake call?
ClaireAI can follow the questions your firm approves and capture the information you want your team to have for the next step. That may include the caller's contact details, their reason for calling, and other firm-defined intake information. Your firm controls the workflow and remains responsible for professional decisions.
Can ClaireAI handle legal-intake calls after hours or during overflow?
Yes. ClaireAI supports around-the-clock call handling. Some firms start with after-hours or overflow coverage, while others configure a broader inbound-call workflow. The coverage, handoffs, routing, and escalation rules are set with your firm during implementation.
Does the intake service integrate with Clio, MyCase, and PracticePanther?
The integrations directory is a starting point. Availability, setup, and data flow for the systems your firm uses — including Clio, MyCase, and PracticePanther — are confirmed during implementation. That confirmation covers the connection method, mapping, and workflow your firm needs.
What does a legal intake service cost with ClaireAI?
Starter is $450 for 150 handled inbound calls, Professional is $850 for 500 handled inbound calls, and Enterprise is $1,800 for 800 handled inbound calls. After a plan's allowance is used, additional handled-call time is billed at $0.65 per minute. See the pricing page for current plan details.
How long does it take to implement a legal-intake workflow?
Typical onboarding is 10 business days. Implementation scope and timing vary by firm and are discussed during the sales call. The coverage, workflow, connected systems, and review requirements your firm needs are discussed during the sales and implementation process.
Give every inbound call a considered next step.
Book a 30-minute walk-through. We'll show you how ClaireAI can be configured around your intake questions, routing rules, and connected systems.