Product Overview/Lead IQ
Grade Every
Lead Before
Hang-Up
AI-graded intake calls with a one-page brief delivered to your team within seconds of hang-up — into whatever messaging platform you already use.
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What is Lead IQ?
Graded before hang-up. Every inbound intake call gets an A through D grade and a one-page Claire's Brief — written into SMS, Slack, Teams, email, or your CRM within seconds.
Score every call in real time
Every qualifying call is evaluated against your firm's A/B/C/D rubric before the caller hangs up.
Real-time grading
Every qualifying call is scored before hang-up using audio in flight, not a post-call transcript pass.
Firm-specific rubric
A/B/C/D criteria you define — case type, jurisdiction, severity, conflict flags, and economic threshold.
Continuous tuning
Lead IQ learns from your team's overrides. No quarterly recalibration meeting required.
Ship Claire's Brief anywhere your team works
One-page brief delivered within seconds of hang-up — into whatever messaging platform your intake team already lives in.
SMS, Slack, Teams
Route different grades to different channels. A leads SMS the on-call attorney, B leads land in the team Slack.
Email & CRM drop-in
Briefs write directly into Clio, MyCase, Filevine, Lawmatics, PracticePanther, HubSpot, and 60+ other integrations.
30-second skim format
Letter grade, three-sentence summary, full intake answers, and case intelligence — designed to act on without opening the recording.
Trigger AI drip campaigns by grade
Every grade kicks off a different cadence, drafted in your firm's voice and approved by your intake lead during onboarding.
A leads — attorney touch
Callback prompt to the on-call attorney within 30 minutes. Retainer dispatch where pre-cleared by your firm.
B leads — consult sequence
Consult-booking SMS, 24-hour reminder, and 72-hour second attempt if the caller doesn't book.
C & D leads — nurture or decline
C leads get a single nurture message and CRM-only tracking. D leads get a polite referral or decline drafted in your firm's voice.
~50%
less time spent reviewing each intake call. Coordinators read a 30-second brief instead of a 15-minute transcript.
A–D
grades calibrated to your firm's case criteria. Every call is graded; every grade gets its own follow-up cadence.
60+
integrations push the brief into the tools your team already runs — Clio, MyCase, Filevine, Lawmatics, HubSpot, and 60+ more.
Calibration
How do we tune Lead IQ to your firm?
The rubric is yours, not ours. We sit with your intake lead to define what an A lead looks like — then calibrate against real recent calls before going live.
- 01
Review the firm's intended intake criteria, escalation process, and human review responsibilities.
- 02
Confirm the fields, routing, and connected systems that the firm wants to use.
- 03
Test the approved workflow during implementation before it is used in production.
- 04
Review changes to the workflow with the firm as its operating requirements evolve.
FAQ
Lead IQ questions, answered.
What is Lead IQ?
Lead IQ is a configured lead-review workflow within ClaireAI. The firm defines the intake criteria, routing, escalation, and human review steps it wants to use during implementation.
Can our firm customize the workflow?
Yes. Intake questions, review criteria, routing, booking, escalation, follow-up, and connected-system workflows are configured with the firm during implementation.
Can Lead IQ connect to our systems?
The integrations directory is a starting point. Availability, setup, and data flow for a selected system are confirmed during implementation.
How are security and compliance questions handled?
ClaireAI can provide current security and product documentation during a sales or implementation review. Each firm remains responsible for evaluating its own professional, privacy, security, recording-consent, and compliance requirements.
How long does setup take?
Typical onboarding is 10 business days. Implementation scope and timing vary by firm and are discussed during the sales call.
What does ClaireAI cost?
Starter is $450 for 150 handled inbound calls, Professional is $850 for 500 handled inbound calls, and Enterprise is $1,800 for 800 handled inbound calls. After a plan's allowance is used, additional handled-call time is billed at $0.65 per minute.
Is there a trial?
ClaireAI offers a three-day trial.
Calibrate Lead IQ to your firm.
Book a 60-minute kickoff call. We'll capture your intake criteria and show you graded examples from real recent calls.
Book a calibration call